1. Introduction
Hanaaf Enterprise respects your privacy and is committed to protecting the personal information you share with us through this website.
This Privacy Policy explains how Hanaaf Enterprise collects, uses, stores, protects, and discloses personal information when you visit our website, fill out a contact form, request a quote, book an event, communicate with us, or use any of our services.
Hanaaf Enterprise is an event management and rental company based in Abuja, Nigeria. This Privacy Policy applies to our website, online forms, email communications, booking enquiries, quote requests, and related digital interactions.
By using this website or submitting your information through any form on this website, you agree to the practices described in this Privacy Policy.
2. Who We Are
Business Name: Hanaaf Enterprise
Website: https://hanaaf.com.ng
Email: info@hanaaf.com.ng
Location: Abuja, FCT, Nigeria
Hanaaf Enterprise provides event management, event rentals, event setup, décor support, and coordination services for corporate, government, private, and social events in Abuja and across Nigeria.
3. Personal Information We Collect
We may collect personal information directly from you when you fill out a form, request a quote, book an event, contact us, or communicate with us.
The information we may collect includes:
Full name
Phone number
Email address
Event type
Preferred event date
Event location, venue, area, city, or state
Estimated guest count
Service required
Message or special request
Any other information you voluntarily provide to us
We may also collect limited technical information when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Time and date of visit
Referral source
Cookies and similar tracking information
4. How We Collect Your Information
We collect personal information through:
Contact forms
Quote request forms
Book an event forms
Email enquiries
Phone or WhatsApp communication
Website analytics tools
Cookies and similar technologies
Direct communication with our team
We only collect information that is necessary for us to respond to your enquiry, provide our services, improve our website, and communicate with you properly.
5. Why We Use Your Personal Information
Hanaaf Enterprise may use your personal information for the following purposes:
To respond to your enquiry
To prepare an event quote
To process an event booking request
To understand your event requirements
To contact you about your event
To provide event management or rental services
To confirm availability of rental items or services
To improve our website and customer experience
To keep records of enquiries and service communication
To comply with legal, regulatory, security, or administrative requirements
To prevent fraud, misuse, or unauthorised access to our website
We do not sell your personal information.
6. Legal Basis for Processing Your Personal Information
We process your personal information based on one or more of the following lawful grounds:
Your consent
The need to respond to your enquiry or request
The need to provide a service you have requested
Our legitimate business interest in managing enquiries and improving our services
Compliance with legal or regulatory obligations
Protection of our website, business, users, and communication systems
Where consent is required, you may withdraw your consent by contacting us through the email address provided in this Privacy Policy.
7. Contact Forms and Event Booking Forms
When you submit a form on our website, the information you provide is sent to Hanaaf Enterprise for the purpose of responding to your enquiry.
This may include quote requests, event booking requests, service enquiries, rental requests, and general messages.
We use the information submitted through our forms only for customer service, event planning, quote preparation, booking follow-up, and related business communication.
8. Email Communication
If you contact us by email or submit a website form, we may respond to you using the email address or phone number you provided.
We may keep email and form communication for record-keeping, service follow-up, dispute resolution, and administrative purposes.
We will not use your email address for unrelated marketing without your consent.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, remember preferences, understand how visitors use the website, and support website security.
Cookies are small files stored on your browser or device. They help websites function properly and provide useful information about website performance.
We may use cookies for:
Website functionality
Security
Analytics
Performance improvement
User experience improvement
You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
10. Third-Party Services
We may use trusted third-party services to support the operation of our website and communication systems.
These may include:
Website hosting providers
Email service providers
Website analytics tools
Form processing tools
Security and spam protection tools
Payment or invoicing tools, where applicable
These service providers may process limited personal information only as necessary to provide their services to us.
We require such providers to handle personal information responsibly and in line with applicable data protection requirements.
11. Embedded Content and External Links
Our website may include links to external websites or embedded content, such as maps, videos, social media pages, or third-party platforms.
External websites have their own privacy policies and data handling practices. Hanaaf Enterprise is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to read the privacy policy of any external website you visit.
12. Social Media
Hanaaf Enterprise may maintain pages or profiles on social media platforms.
If you interact with us through social media, the platform may collect and process your personal information according to its own privacy policy.
Messages sent to us through social media may be used to respond to your enquiry or provide customer support.
13. How Long We Keep Your Information
We keep personal information only for as long as necessary for the purpose for which it was collected.
We may retain your information for:
Responding to enquiries
Preparing quotes
Managing event bookings
Providing services
Keeping business records
Meeting legal, tax, accounting, or regulatory requirements
Resolving disputes
Improving our service process
When personal information is no longer needed, we will delete it, anonymise it, or securely archive it where appropriate.
14. How We Protect Your Information
We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These steps may include:
Secure website access
Limited access to enquiry records
Email account protection
Website security tools
Administrative safeguards
Regular review of website forms and communication channels
No method of online transmission or storage is completely secure. However, we take reasonable steps to protect the information you share with us.
15. Sharing Your Personal Information
Hanaaf Enterprise does not sell or trade your personal information.
We may share limited information only where necessary, such as:
With staff or authorised representatives who need it to respond to your enquiry
With service providers who support our website, email, or business systems
With event partners or vendors only where needed to deliver a service you requested
Where required by law, court order, government authority, or regulatory obligation
Where necessary to protect our rights, property, business, users, or website security
Where possible, we limit the information shared to what is necessary for the specific purpose.
16. International Transfer of Data
Some service providers used by our website, email, hosting, analytics, or digital tools may process data outside Nigeria.
Where personal information is transferred outside Nigeria, Hanaaf Enterprise will take reasonable steps to ensure that such transfer is handled in a manner consistent with applicable data protection requirements.
17. Your Privacy Rights
Subject to applicable Nigerian data protection laws, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where legally possible
Withdraw consent where processing is based on consent
Object to certain types of processing
Request restriction of processing in certain cases
Request information about how your personal data is used
Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us using the email address provided below.
18. Children’s Privacy
Our website and services are not directed at children.
We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information through our website without appropriate consent, we will take reasonable steps to delete such information.
19. Marketing Communication
Hanaaf Enterprise may send you service-related communication in response to your enquiry or booking request.
We will not send unrelated promotional emails unless you have consented to receive them or where permitted by applicable law.
You may opt out of marketing communication by contacting us at any time.
20. Data Breach Notification
If we become aware of a personal data breach that may affect your rights or privacy, we will take reasonable steps to investigate, contain, and address the breach.
Where required by applicable law, we may notify affected individuals and the relevant data protection authority.
21. Your Responsibility
When submitting information through our website, you are responsible for ensuring that the information you provide is accurate and that you have the right to share it.
Please do not submit sensitive personal information unless it is necessary for the service you are requesting.
22. Updates to This Privacy Policy
Hanaaf Enterprise may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations, or business operations.
The updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
23. Contact Us
For questions, requests, complaints, or concerns about this Privacy Policy or how we handle personal information, contact us at:
Hanaaf Enterprise
Abuja, FCT, Nigeria
Email: info@hanaaf.com.ng
Website: https://hanaaf.com.ng
24. Governing Law
This Privacy Policy is governed by the applicable laws and regulations of the Federal Republic of Nigeria, including applicable data protection laws, regulations, and guidance issued by the relevant Nigerian data protection authority.